Reference

Terms and Conditions That Govern Your wr777 Account

These terms set out the rules that apply when you open and use your wr777 account, including how deposits via UPI, Paytm and PhonePe are handled, how withdrawals…

UPI & Paytm Deposits CoveredAccount Eligibility RulesWithdrawal Conditions ExplainedJurisdiction-Dependent AccessData Handling Commitments
wr777 Terms and Conditions That Govern Your wr777 Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear, or if you need to raise a dispute about how they have been applied to your account, our support team is available around the…

Live Chat Start a live chat session directly from your account dashboard. An agent can walk you through any clause, explain how it applies to your specific account situation, and escalate if needed.
Email Support Write to our support address with your account ID and the clause number you are querying. We aim to respond within 24 hours and provide a written record of every decision made on your case.
Terms Query Form Use the dedicated form in your account settings to submit a formal terms dispute. This route creates a tracked ticket so you can monitor the status and see every update from our compliance team.
HOW WE HANDLE POLICY

Data, Security and Your Rights Under These Terms

We handle your personal data in line with the commitments set out here and in our privacy policy.

Data Storage

Your personal and financial data is stored on encrypted servers. We do not retain raw payment credentials; UPI and PhonePe transaction references are stored as tokenised identifiers only, never as full account strings.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how you move through the lobby. You can adjust cookie preferences from your account settings at any time without affecting your core account access.

Account Security

Two-factor authentication is available for all accounts and we strongly recommend enabling it. Any login from an unrecognised device triggers a verification email to the address on your account before access is granted.

Data Retention

We retain account records for the period required under applicable Indian financial regulations. Once that period lapses and your account is closed, personal data not required for legal compliance is deleted within 90 days.

Requesting Changes

You can request a correction to your stored personal data at any time by contacting support with proof of the correct information. We process verified correction requests within 7 working days and confirm completion by email.

Compliance Contact

For data-related queries that go beyond standard support — including formal access requests or deletion requests — write directly to our compliance team via the email address listed in the privacy policy section of your account.

Frequently Asked Questions About These Terms

The questions below cover the areas where account holders in India most commonly need clarity on how these terms apply. If your question is not listed here, the support channels in the section above are the quickest way to get a direct answer.

Access to certain features depends on local law in your specific region. Where local law restricts a feature, it will be unavailable to your account automatically. These terms apply to all active accounts where access is permitted under local law.

No. We notify you by email before any material change takes effect. You have a notice period to review the update before it applies to your account. Continuing to use your account after that period means you have accepted the revised terms.

Depending on the nature of the breach, we may suspend or close your account. Before doing so, we will contact you at the email address on your account to explain what happened and give you an opportunity to respond where circumstances allow.

Send a formal data access request to our compliance team using the email address in the privacy policy section of your account settings. We process verified requests within the timeframe required by applicable Indian data legislation and confirm by email.

Yes. UPI and Paytm transaction references are stored as tokenised identifiers — we never hold your full payment credentials. Our data handling practices under these terms require encrypted storage and strict internal access controls on all financial records.

It means that where a clause in these terms conflicts with a right you hold under Indian consumer protection or data privacy law, Indian law takes precedence. You do not lose statutory rights simply because these terms say something different.

Submit a dispute through the dedicated terms query form in your account settings. This creates a tracked ticket reviewed by our compliance team. If you are unsatisfied with the outcome, you may escalate in line with applicable Indian consumer dispute procedures.